Hilton Garden Inn Charlotte/Concord, Concord

My stay at the hotel was overall pleasant. The rooms, while spacious and relaxing, had no freezer and unfortunately, the nonsmoking room I booked still reeked of smoke. On the bright side, the staff was very friendly and helpful, which made up for some of the room issues.

My stay at the hotel was quite pleasant overall. The rooms were clean and had more amenities than we needed, like a Keurig coffee machine, although a piece of carpet was missing between the bathroom and bedroom. The service was a bit inconsistent, as the staff charged the whole price of the room to my debit card, but one staff member went above and beyond by taking me to a nearby restaurant in his personal vehicle. The location was convenient, especially for families looking to visit the mall nearby, and there were plenty of good restaurants around. The dining experience was hit and miss due to renovation work limiting the breakfast options, which was a bit disappointing.

I loved my stay at the hotel! The rooms were pristine with a very comfortable bed, perfect for our two-day meeting. The service was attentive and lovely, from the front desk to the maids. The location was great as it was near a large mall, and the dining experience was awesome. The facilities were top-notch, making my stay even more enjoyable.